At 23win, healthy entertainment starts with self-awareness. We provide tools, guidance, and support to keep every gaming session enjoyable without affecting your daily life.
We believe the best entertainment is entertainment that comes with peace of mind. This is how we look after you.
Gambling can become a problem when it starts affecting daily life, personal relationships, and financial stability. Recognising the early warning signs is the most important first step toward getting help in time.
Keep in mind that these signs can appear gradually and a person may not notice them without an outside perspective. Those closest to you — family members or close friends — are often the first to detect these changes.
If you recognise yourself in any of the signs below, consider using the 23win self-control tools or seeking professional help.
Answer the following questions honestly. If you answer "yes" to three or more questions, we encourage you to speak with someone who can help or use the self-control tools available on the 23win platform.
Have you ever played longer than you originally planned?
Have you ever gambled with money intended for daily essentials such as rent, bills, or food?
Do you feel the need to increase your wager amounts to achieve the same level of excitement?
Has gambling ever caused conflict or tension in your relationships with loved ones?
Do you frequently think about gambling even while doing other things, such as working or spending time with family?
Have you ever felt uncomfortable, anxious, or irritable when trying to cut back on gambling?
This assessment is only a preliminary guide and does not replace a professional diagnosis. It is designed to help you better understand your relationship with gambling.
Acknowledging that you may need help is a sign of strength, not weakness. The 23win team is ready to assist without any judgment.
23win provides a range of self-control tools that you can activate at any time directly from your account without needing to contact anyone.
Set a maximum deposit amount for a daily, weekly, or monthly period. This limit cannot be raised immediately — there is a 24-hour waiting period for upward changes.
Limit the duration of your gaming sessions. Once the time limit is reached, you will be automatically logged out and must wait before playing again.
Set a maximum loss limit for a given time period. Once this limit is reached, the platform will automatically end your session to prevent further losses.
Schedule mandatory breaks within your gaming sessions. This feature ensures you take regular pauses and do not play continuously without stopping.
Choose to exclude yourself from the platform for a set period or permanently. During this time, you will not be able to log in or make any transactions.
Opt out of receiving bonus offers or promotional communications that may encourage you to play more than you planned.
Activating self-control tools on 23win is easy and can be done in under two minutes directly from your account.
Use your login credentials to access your account. Make sure you are on a secure and private device.
Click on the profile icon at the top right and select "Account Settings" or "Responsible Gaming Controls".
Select from the list of available tools — deposit limits, session limits, loss limits, scheduled breaks, or self-exclusion.
Enter the limit value or time duration you want based on your own needs and comfort.
Press the save button to activate the limit. You will receive a confirmation notification via email or SMS. The limit takes effect immediately.
Gambling should be viewed purely as entertainment, not as a source of income or a way out of financial difficulty. Only bet with money you can afford to set aside.
Answers to the most frequently asked questions about responsible gaming on the 23win platform.